Privacy policy

MAK Bowls is a food business operating from Hinjewadi, Pune, Maharashtra, India. We provide pure-vegetarian weekday lunch subscriptions.

This policy explains what information our website (makbowls.com) handles and how we use information you share with us.

This website has no customer accounts, sign-up forms or online payments. It does not use analytics or advertising trackers, and it does not set marketing cookies. You can browse it without giving us any personal information.

The website’s fonts and images are served from our own site.

Our hosting infrastructure may automatically record basic technical information such as IP address, browser type, requested page and request time for security and operational purposes.

WhatsApp buttons on this website open WhatsApp with a suggested message. Nothing is sent until you choose to send it, and you can edit the message first.

When you contact us on WhatsApp, we may receive your WhatsApp display name, phone number, workplace or location, chosen lunch plan, meal and order details, delivery information and any messages you choose to send.

We use this information only as needed for enquiries, orders, meal-plan management, customer support, delivery, payment reconciliation and business records.

Customer information is available only to authorized MAK Bowls team members who need it for order handling, customer support, meal-plan management, delivery and record keeping.

Depending on the purpose, customer and order information may be stored in WhatsApp Business or business spreadsheets.

We keep customer and order information only for as long as reasonably needed to manage orders, customer service, accounting, record-keeping and legal requirements. Information may be deleted or anonymized when it is no longer needed.

We do not sell or rent your personal information, and we do not use the personal information you provide to us for targeted advertising.

Meals are delivered by MAK Bowls itself. No external food-delivery partner receives your delivery details for our regular deliveries.

Some service providers process limited information so our service can work, such as WhatsApp (part of Meta) for messages and our hosting provider for running this website. We may also share information when required by law.

MAK Bowls may serve schools, colleges, staff and groups of students at supported locations. We collect only the information reasonably needed to manage enquiries, orders and delivery. Where an order involves minors, we may coordinate through a parent, teacher, school representative or other responsible adult where appropriate.

We do not ask children to provide unnecessary personal information through this website.

Our Instagram link takes you to Instagram. Instagram’s own privacy terms apply there.

You can contact MAK Bowls on WhatsApp at +91 92183 00701 to ask about your personal information, request a correction or request deletion where applicable.

If we change how we handle information, we will update this page and its effective date.